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Sales Manager Closed

Confidential - A leading Company in Jordan Jordan

Pharmaceutical ,

Our Client , A ledaing Drug Store in Jordan , is looking to hire Sales Manager to be based in Amman and reports to Managing Director /GM 


Duties & Responsibilities :

  • Prepare and implement the annual Sales & Customer Service Departments Plan to support the overall strategic objectives of the company.
  • Identify, design and implement strategic Sales & Customer Service Department projects, when required.
  • Develop, implement, and maintain Sales & Customer Service Department policies and procedures.
  • Manage, develop, evaluate, and lead the Sales & Customer Service Departments team to execute the assigned tasks.
  • Set sales targets for the team and each individual medical rep as per requirements of the business, also set company annual sales targets.
  • Prepare periodic sales, revenue, and analysis reports to management as per company requirements, as well as a monthly summary and a quarterly review.
  • Provide the sales team with the necessary technical expertise and training to enable them to sell the product.
  • Review and update product data to ensure that Medical Reps are up to date on new developments regarding the competitors’ products.
  • Conduct double visits with Medical Reps to doctors, pharmacies, and hospitals to evaluate the performance of Medical Reps in presenting the company’s products.
  • Target and reach potential clients by visiting key prospective and current customers to present the company’s products.
  • Assist with the marketing and advertising, promotion and sales messages and campaigns.
  • Prepare and submit marketing action plan for the whole year submitted in a fixed interval.
  • Set, monitor, and review monthly business plans and implementation techniques versus monthly action plans and monthly sales targets.
  • Handle customer complaints, follow up and assure that the complaints resolved within reasonable time.
  • Maintain contact with all clients in the market area to ensure high levels of client satisfaction.
  • Any other tasks related to the job assigned by the direct manager