Jobs

Head of Premium Banking Open

Banking ,

Our Client, A leading Bank in Jordan, is looking for Head of Premium Banking

Job title: Head of Premium Banking

Location: Amman, Jordan

Department: Retail Banking / Wealth Management

Reports to: Head of Consumer Banking or similar senior leadership 

Interested candidates who meet the criteria can apply by forwarding their CVs directly to the below email address and put in the subject (Head of Premium Banking  - Banking- Jordan):

vacancies@jordan-impact.jo 

Role summary

The Head of Premium Banking is responsible for leading the bank's strategy and business development for the premium and high-net-worth (HNW) client segments in Jordan. The role involves managing a team of Relationship Managers, driving revenue growth, enhancing the customer experience, and ensuring the delivery of integrated, value-added financial solutions that meet the complex needs of affluent clients. 

Key responsibilities

Strategic leadership and business development

• Develop and implement the premium banking business strategy to maximize market share, profitability, and customer satisfaction.
• Formulate and execute business initiatives to grow the HNW customer base and increase their assets under management (AUM).
• Analyze local market trends and competitor activities to identify new business opportunities and adjust strategies as needed.
• Collaborate with other departments, such as corporate banking, treasury, and investment banking, to cross-sell and up-sell a full suite of products and services. 

Team leadership and performance management

• Lead, coach, and motivate a team of Premium Relationship Managers to achieve sales targets and business objectives.
• Provide ongoing training and development to enhance the team's skills in sales, financial planning, investment advising, and relationship-building.
• Conduct performance reviews, set clear targets, and monitor the team's progress against key performance indicators (KPIs). 

Client relationship management

• Oversee the cultivation and maintenance of strong, long-term relationships with premium clients to ensure loyalty and retention.
• Act as a senior point of escalation for complex client issues and ensure service standards exceed client expectations.
• Provide valuable market insights and comprehensive financial solutions to help clients achieve their wealth management goals. 

Product and service management

• Contribute to the development of new liability and asset products, investment services, and wealth management offerings that meet the changing needs of affluent clients.
• Provide feedback to senior management on product performance and client demand to ensure a competitive and relevant product portfolio. 

Risk and regulatory compliance

• Ensure the team's activities fully comply with the regulations set by the Central Bank of Jordan and other relevant local authorities.
• Adhere to all internal banking policies and procedures regarding risk management, credit analysis, and financial crime prevention. 

Qualifications and experience

Education: A Bachelor's degree in Finance, Business Administration, or a related field is required. A Master's degree (e.g., MBA) is often preferred.

Experience: A minimum of 10-15 years of relevant banking experience, with at least 5 years in a senior managerial role within retail, private, or corporate banking.

Market knowledge: Demonstrated experience and understanding of the local Jordanian banking market, including knowledge of the competitive landscape and regulatory framework.

Networking: An existing network of high-net-worth clients in Jordan is highly advantageous. 

Required skills

• Leadership: Proven ability to lead, mentor, and inspire a sales-oriented team.
• Business acumen: Excellent understanding of financial products, wealth management, risk management, and market dynamics.
• Communication and interpersonal: Superior communication skills, both verbal and written in Arabic and English, with the ability to build and maintain relationships with demanding clients.
• Strategic thinking: Strong strategic planning and execution skills to drive business growth.
• Analytical skills: Ability to analyze market data, financial statements, and client portfolios to make informed decisions.
• Results-oriented: A track record of meeting and exceeding challenging sales and revenue targets.