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Outlets Operation Manager Closed

Confidential - A leading F & B Jordanian Company that produces its own original F & B and hospitality Concepts Jordan

Food and Beverage (F & B),

Our Client, A leading F & B Jordanian Company that produces its own original F & B and hospitality Concepts, is looking to hire Outlets Operation Manager 

This position reports to GM and has to supervise: Outlet Managers, Maintenance Supervisor

Job Summary 

Provide Strategic & operational, financial and organizational direction to outlets operations within the areas, profit management, budget planning and recommendations, delivery of business plan, organize, motivate and training of staff, to ensure that the company complies with the company standards programs ensure compliance with the policies and procedures.

Duties & Responsibilities

  1. Full management of the outlets’ daily operation; full responsibility of managing and maintaining the outlets managers.
  2. Full management of the outlets staff (hiring, training, supervising, promoting and firing) in coordination with outlet manager and HR department.
  3. Supervising and overseeing stock levels at all outlets.
  4. Target setting and planning for outlets (individually.
  5. Ensuring the company’s goals and strategies and fulfilled within the outlets (through its employees.
  6. Ensuring that the brand identity of each outlet is well represented on a daily basis.
  7. Ensuring a smooth day-to-day operation.
  8. Appropriate systems to be put in place and internal controls to be implemented and maintained.
  9. Ensure that outlets are well maintained and routinely checked
  10. Maintain highest levels of cleanliness, quality and service standards in all outlets.
  11. Follow up on customer complaints / feedback and make sure issues are resolved on the spot and a precedent is made to avoid repeated issues and mistakes (to be report to GM.
  12. Monitor the performance of subordinates and help them to achieve their goals
  13. Promote and maintain sales growth.
  14. Follow up on Café/Restaurant merchandize display.